Customer Testimonials in Baton Rouge, LA
I recently purchased a Honda CRV from Richards Honda, and I would like to share my experience, which unfortunately had some significant drawbacks. While the overall process went relatively smoothly, there were a few areas that left me dissatisfied and questioning the integrity of the dealership. I must acknowledge that they did have a good inventory of vehicles, unlike some other competing dealerships. Firstly, during the initial discussions, I was given an inaccurate estimate of the monthly loan payment. When I entered the finance office of the dealership, I was introduced to the very limited warranties they were offering and ...
The best all around dealership everything about richardshonda is amazing from staff to cleanness friendly fast and honst
All of my family buys all of their vehicles from Richards Honda. Ms Katina made the experience better than I thought buying a car could ever be. The service team is amazing and friendly and knowledgeable. I would refer everyone I know to go see Ms Katina and the Richards Honda team!!!
Karin was our salesperson and she went out of her way to make the process easy.
Fantastic experience buying my CRV at Richards Honda. Eddie made the experience so easy and hassle free. I recommend him wholeheartedly!
Professional, kind, and my experience at Richards was pleasant and quick. They are the best!!
Raycer Doubleday was a great amazing service advisor and gave me to notch service . Thanks
Vic was great very sharp 10/10 experience definitely will be back to buy again!
Richards Honda will take the extra step to make sure that you have a great experience.
Alvin Washington was a great salesman! He went above and beyond to help me get into my 2016 Honda Pilot. I am loving my Honda Pilot and am enjoying owning it. Thank you for all you did for me
Pleased to share I enjoyed a professional and ethical experience with Richards Honda, specifically with their salesman Justin Oubre.
Katina was very helpful when I came in looking for a car. I was initially looking at a 2018 Honda CRV, but I ended up purchasing a 2023 Honda Civic. Katina was very professional and knowledgeable during the whole process and she let me know as soon as my car arrived to the dealership!
The sales person, Eddie, who helped me was with me throughout the process. He is exceptional! I actually went into the service dept to pick up a tire, and ended up driving off in a new 2022 CRV-Touring! Eddie was open and honest!
I had a really good experience with Richards Honda. This was actually the second vehicle I have purchased from them in the last two years. Both times they gave me a really good deal. My salesman, Justin Oubre, was great! He was extremely knowledgeable, professional, and friendly, just a real pleasure to work with. He was not pushy, but stayed in contact to see if I was finding what I needed. I was able to get the car I wanted at a better price than anyone else wanted to give me. I would definitely recommend anyone to ask for Justin ...
We had a great experience at Richard’ Honda. Alvin was super friendly, professional, and made the buying experience enjoyable. We would definitely recommend Richard’s Honda. Ask for Alvin!
Purchasing a car is stressful but Alvin was patient and easy to deal with.. We did have to wait a bit for the financial person but she was very efficient when we saw her.
Purchased a vehicle with my wife about a month ago and I have nothing but good things to say about Richard’s Honda. The staff were attentive and friendly. Karin was the sales rep who sold us the car and she was wonderful. Kept me updated via text while I waited for our car to be ready and she did a great job making our purchase a great experience. 10/10 would recommend this dealership.
Alvin made the whole car buying process pleasant! We will definitely go back! Highly recommend ❤️
Mr Washington was great. The only problem I had was the length of time we had to wait at dealer ship to see finance person. It was a cut dry deal that should not have taken that many hours at dealership. Mr Washington was Considerate & very helpful .
Eddie from Richards Honda was helpful throughout the entire time we were there and was confident he’d get me in a vehicle.
The best experience I’ve ever had purchasing a car Reuben OJ Turner the GOAT. If you need a new or used car go see him
Karin did an excellent job. She was responsive and did as promised. The price for my van was the best deal I found after shopping in both Baton Rouge and Houston
The entire purchasing experience was great! OJ was the best salesman you could ask for! Buy your next car at Richard’s Honda and let OJ be your salesman!
Very good experience at Richards Honda and with my sales associate Justin O. Friendly and knowledgeable associates throughout the process. The dealership worked with me to seal the deal. I passed two other Honda dealerships from my home to shop at Richards Honda.
We enjoyed purchasing our new CR-V Touring at Richards Honda. We traded in our 2020 Touring and got a great price for it on the trade in. Jamira and Eric were great to work with on our purchase. They answered every question we had and were most helpful in advising us on our new vehicle. We got the extended warranty at a good price as well. Next time I make a purchase like this I am going back to Richards, couldn’t be happier.
Had a wonderful experience ,everyone was so nice and helpful. EJ Beauty was so friendly and made everything so easy buying my new car.
Michael Winfrey was a great salesman. He kept me informed throughout the whole car buying process. I appreciate all of the hard work that he has done for me!! Thank you!!
5 star dealership! Excellent experience with Richards Honda. My salesman EJ Beauty made buying a used car easy and really cares for his customers. He stuck with me through the sales process and made sure any concerns I had about the vehicle were addressed by the dealership. The dealership really does stands by its commitment to their customers. To EJ, Beauty, Ben Woods and Mr. Caleb, Thank you for standing with your customers and your brand. I highly recommend this dealership!
Justin was an amazing salesman. The whole experience from start to finish went smoothly. As a woman, it was a great to have a salesman who didn’t talk down to me.
Very professional and honest . Justin made the task of getting a new vehicle easy and simple.
I had a great deal with the sale person in person of Mr Reuben Turner. Thank you so much for meeting my need.
Great used car buying experience. Our salesman, Michael Winfrey, worked with his team to answer our questions and address all concerns. We are very happy with our car purchase!
Michael Winfrey was a excellent salesman..he went over and beyond.I’m so glad he was my salesman.I recommend to everyone cause he get the job done and you would be very satisfied
Salesperson was very entertaining and helpful. Other employees were friendly as well. Very satisifed with our vehicle.
Great great great customer service Mr Alvin and his team made my car buyer experience a breeze … Easy to contact and keep me informed upon the arrival of my brand new Honda Civics I would defiantly recommend the millerville team for purchasing a vehicle !! Thanks again Mr Alvin !!
Michael Winfrey was my salesman and he was awesome to deal with. He was with me every step of the way and very knowledgeable when it comes to doing his job. Go to see him when your looking to purchase a vehicle
We had an excellent buying experience for my twins first car. Our rep was courteous, professional and always in communication. Would definitely recommend Richard's Honda as a vehicle shopping option.
I had an excellent experience on my recent purchase of a 2022 Honda Accord. Having worked in new car sales, I know the telltale signs of a dishonest dealership. Richards Honda was upfront with all the facts and figures. My salesman, EJ Beauty, was friendly, honest, and helpful from first contact all the way through the car delivery. The session with finance was quick and easy, and there were no surprises. I highly recommend Richards Honda.
Great customer service and very friendly atmosphere. Justin made trading in my vehicle and buying my new vehicle seamless.
Karin Deen and Richards Honda made my car buying experience amazing once again. They worked with me to get me in the right car. Karin kept me informed through the whole process. This was my 4th purchase from Richards Honda and it won’t be my last!
The dealership was very welcoming and helpful during my entire car shopping process. They kept me informed on everything and never hesitated with answering my questions. Overall, I’m very glad I choose to purchase my vehicle at this location. I highly recommend!
My sales person gerren was the best ! He was so helpful and made my experience perfect. He was so helpful with helping me get a car. I wasn’t able to get what i wanted but that didn’t stop him from helping me find a new car. He found me a even newer model car and better . So thankful for him !
After getting my 2019 Honda Accord totaled, I was absolutely devastated. I had such a great experience the first time at Richards Honda that I decided to go there again and I was not disappointed. The customer service received from Ms. Karin and Ms. Jamira was amazing. Thank you both for you patience and understanding during such a trying time. They both listened to every detail regarding what I wanted and fulfilled my wishes. You both made my experience an absolute dream. I love my 2022 Honda Sport 2.0.Thanks so much ladies, we did it!!!!! E. Ford
I had a great experience at Richards Honda. The staff is very friendly and made you feel at home. I would recommend this dealership to everyone!
We had a wonderful experience at Richards Honda. Karin Deen made the process both easy and fun! She communicated very well and was excited throughout the entire process. Jessica was equally as helpful and explained financial options clearly and overall everything was a great experience! 10/10 would recommend!
Karin Deen was my sales rep. She was very patient with me and very professional. She was informed and what I asked for , she found for me. They really made the total loss a lot less stressful. I definitely appreciate good customer service when I get it. I will be referring any family, friends, or strangers to her at Richards Honda.
Jamira and Eddie were very helpful and patient with me when I went to purchase my new vehicle. I would definitely recommend them to everyone.
Thank you Eddie Cassel for making my experience with buying a new car a great one. I was not kept waiting, I knew exactly what was going on at all times, I was educated on the vehicles I viewed and test drove. I was also not limited to only the vehicle I went there to see. If anyone is looking for a vehicle visit Eddie at Richard’s Honda. You will not be disappointed. Thanks again for a great experience, superb customer service and you will receive any possible referrals I can send your way. Thanks again for everything.
Michael Winfrey was my SalesRep. He was very courteous and helpful. I would recommend him to anyone looking to buy a Honda.
Gerren White was our salesman. He is very easy to get along with. He even filled the gas tank before we left the dealership.
Eddie Cassel was very professional. Answered all my questions. He will get you the vehicle you want and more. He goes the extra mile!
Ms. J. Jackson was amazing and very professional. My wife and I were very pleased. The entire team under Steve’s leadership was truly pleasant to work with.
Very good customer service and very good friendly staff. Was keep informed of vehicle status and always took my call or called me back
Awesome sales staff they were very knowledgeable and friendly. It was a overall great experience.
Our experience at richards honda was absolutely amazing my salesman Mr. Alvin Washington made it happen . Great customer service ! Thank you again I recommend seeing him for your next ride he gonna make it happen and you will be satisfied. Thank you !
Not only is this a great dealership, Michael Winfrey is absolutely the best sales representative. He made this a “real” joyous experience for me at a tense time in my life. He also, checked in with me for 2 weeks after my purchase to make sure they lived up to their motto of making you feel “warm and fuzzy.”
This is my second car from Richard’s Honda. I recommend this dealer, people are friendly and help you with your purchase. Mr. Carson Daniels was a very friendly and enthusiastic sales person, and totally focused on my needs. Thanks Buddy.
Bought a 2022 Honda CRV. Thus is my second CRV purchased at Richards Honda. Jamira J. Is an absolutely fantastic sales representative. She made my buying experience go smoothly. She answered all of my questions and went out of her way to make sure the car she selected for me to view and test drive met my criteria. I enjoyed working with Jamira and I will ask for her the next time I purchase a car. I ♥️ my Honda CRV!!
Bought my 2022 Ridgeline from agent Alvin Washington back on March 31. Traded two vehicles and Alvin was nice enough to follow me to my home to pick the other vehicle. I would recommend speaking with him if considering buying a new car or truck. Nice guy and you do not find this type of person at most car lots.
Karin was wonderful to deal with; she made my car buying experience a breeze. This is my first Honda and so far I love it.
I bought my 2013 Honda Ridgeline RTL from Richard's Honda about 2 months ago and I am very pleased with it! With the used car market being so limited right now, I came in not expecting to find the specific truck that I wanted or for everything the to be overpriced, but I was pleasantly surprised that they had a used Ridgeline in stock, great condition, and a great deal according to Kelly Blue Book. I ended up buying it same day after negotiating a trade-in with my old GMC Sierra. The sales guy that I worked with was Alvin Washington, ...
Ms Karen is THE BEST!! This was the best car buying experience I’ve ever had. We will definitely purchase from them again!!
I like the way the dealership does business and take care of their customers will be purchasing a new vehicle in the future.
Mr. Winfrey has sold me two vehicles. Each time doing nothing but going above and beyond to provide me with an easy stress free experience. He’s the best!!
Richard’s Honda and Michael Winfrey were very easy to work with. No pressure, very responsive to questions and calls. Thank you!
Michael Winfrey went above and beyond to make sure I was riding in the car I wanted! The sales experience with his was Awesome, Great Salesman!
Alvin Washington was the sole reason I came to Richard's Honda. He is a master of customer service. He and Hope made me feel like family. Please give them raises.😁
Jamira was very hardworking and kind! She made sure I was taken care of and left with the car that I wanted. It was a hassle-free experience! I strongly recommend her to anyone that’s interested in purchasing a car.
Jamira is an amazing salesperson, I love her, she’s right by your side & she’s going to put you in the car you want!!!!! I got my car!!!!
When I first walked in the door, Gerren White was there to greet me. He was the nicest man and helped me to learn about my new car. This was the first time that I've been to Richards Honda but not the last. Thank you Gerren.
Very helpful group of people working at Richard’s Honda. Jamira Jackson had the Jeep I’d been looking for cleaned up and ready to go. She did a wonderful job and was personable not a typical saleswoman but someone who cares.
This is my 3rd purchase from Richards Honda. Michael Winfrey was our sales consultant. He went above and beyond to accommodate any and all of our request. He is very knowledgeable and professional answering all questions we had. The Richards Honda team are the best. Everyone is so courteous and friendly. I wouldn’t think of buying a vehicle at any other dealership.
Jamira is great and a wonderful person. I recommend her for assistance in purchasing a vehicle..
Had a great buying experience with OJ and this dealership. He stayed in touch throughout the process, returned texts and calls promptly, and kept me update on everything until car arrived and the deal was done! He passionate about his work and I'd definitely recommend him to friends and family!
We recently had a very pleasant & refreshing car shopping experience at Richard’s Honda. Our sales consultant, Michael Winfrey along with other staff was very professional, knowledgeable, helpful, patient and never once did we feel pressured. We left there knowing we chose the right dealership to purchase our new Honda SUV. We highly recommend not only Richard’s Honda for your next vehicle purchase we recommend you ask for Michael Winfrey. Ken & Betty Stafford
My vehicle purchasing experience with Richards Honda was wonderful. My sales representative was knowledgeable and accommodating.
I personally meet Mr Richards who introduced me to my salesman Reuben who was so knowledgeable and so enjoyable to work with
I didn’t go looking to buy a car, but after meeting Karin, my mind was changed. Karin was immediately like chatting with a friend, not a car salesperson. She just showed me some cars and wasn’t pushy about trying to get me to buy one. I knew I needed one, but was just beginning to think about it. Karin understood and just showed me what they had. It ended up being a most pleasant experience because of Karin’s initial greeting and I bought my car!
Really great service by Karen finding us a 2022 Odyssey Touring. None in several other dealerships for 2 months. Purchase process was fast, easy, no pressure, and good price.
Mr. Josh Anderson was a great help and knowledgeable about the vehicles we were looking at. Our experience was hassle free from the beginning to end. Thanks for all the help.
Mrs.Sonja was a pleasant person to sit down with she took her time even when I was not sure on what I wanted to do. So if your looking for someone to help you with purchasing a car check her out at Richard's Honda.
My salesperson Mr Michael Winfrey and Mr Chauncey went above and beyond to help me purchase my 2022 Honda Accord Sport! I highly recommend both gentlemen! Thanks again.....
Excellent Excellent Customer Service!!! Michael (Eddie) Cassel was Wonderful! He is such a POSITIVE person who knew without a doubt I would OWN a beautiful 2022 Honda Pilot SE Sonic Grey even with a trade in. He is so attentive patient and cares about his customer from beginning to end. THANK YOU SO MUCH Michael! Also I want to acknowledge and thank Michael’s Manager. She was so professional and cares about the customer experience. Thank you Jeff Rogers for giving me the best deal APR, walking me step by step with ANY concerns or questions presented. My Overall Experience at ...
I began my purchase on my car on October 22nd, 2021. Covid has caused a great shortage in vehicles causing me to have to wait for the car I wanted which I was understanding of. The only issue that I had was with communication about when my car would truly make its arrival. Overall, I am pleased with my 2022 Honda Civic Sport.
Michael Winfrey was great! He really help and made sure I left with the car that I wanted. If you want someone who offers great service, I’d definitely recommend him.
I cannot say enough about how amazingly professional and courteous Reuben was with helping me purchase my 2022 Honda HRV! Hope was awesome as well! More than pleased that I chose Richards Honda for my purchase.
I highly recommend Gerren White at Richardson Honda. Gerren White went over and beyond when it came to making sure I was 100 percent satisfied with my purchase and his mission was to make sure that I was driving off the lot in my dream car and not only that Gerren White was not a pushy salesman he allowed me to make a decision on my own and was very detail about the purchasing process, once again I highly recommend making your purchase here with Gerren white at Richardson Honda Dealership.
Name Christopher Green, my experience with Richard Honda is great this is my second time with getting I new vehicle with them and I always go to the same person and her name is Ms. Dwanda Gage, love her. She is down to earth and honest with you about everything as she know the type of vehicle that I like if I can give her a gold metal I would.
Vehicle delivered as promised. Pleasant sales experience. Fair market pricing. Would shop here again. Feel like I have a reliable ride now.
Jamira Jackson was the person who saw me through the entire experience. She was WONDERFUL! Not 1 question unanswered! She treated me like family. More than I could have hoped for. Jeff was my loan officer and bent over backwards to ensure that The financing went smoothly and I was treated fairly! An awesome experience for a new Honda owner like myself! The service department were fantastic and had me set up according to my schedule and were very obliging. A+++ service!
Jamira Jackson is the best she went above and beyond for me and my daughter
Great experience buying a car at Richards. It was fun, and Karin was such a nice lady. Again, thanks a lot for the help getting our mom a car she needs and loves it. The Pham.
A big thank you to Tracey Mitchell@Richards Honda for the best car buying experience I’ve had. I’m enjoying my Honda HRV, and couldn’t have had a better sales member to accommodate that.
I have never purchased a used car before but working with OJ made my first experience GREAT….he is the absolutely best. Thanks again