Per usual my “service light” was on indicating that I needed my routine oil change, but I loathe waiting for extended periods of time especially for anything car/vehicle related. So, I finally decided to get my oil changed and what a pleasant and accommodating experience, particularly with my Service Advisor, Shameka.As soon as I drove in the service area of Richards Honda and before I rolled my window down I was greeted by a smiling Shameka! I informed her that I was short on time and she assured me that she would do her best to accommodate my time constraints. I literally sat in the service waiting area for maybe 30 minutes and before I knew it Shameka informed me that my car was ready. She thoroughly explained all the paper work and answered my questions with ease. Granted, I know some days are busier than others, but I truly appreciated how she listened and promptly acted regarding my limited time. Thank you Shameka!!!
Pretty painless buying a car here . Finance guy was amazing
I have been looking for a new Honda Accord 2017 to buy. I did shop around bewteen Houston, TX, Baton Rouge, LA, and New Orleans, LA. Most of the car dealers in Houston, TX area gave me an outrageous price quote for the car. Most of my friends in Baton Rouge believed that buying a car in Texas is much cheaper than in Louisiana. They were wrong. In Texas, there are high demanding and they will charge you very high. In Baton Rouge, LA, there is not that much demanding, so they sell their cars for cheaper prices. Well, I have knowning Dewayne from Team Honda. Now he works for Richard Honda. He promised me that he will beat any price from other Honda dealers. I told him the car 2017 Honda Accord EX in White color. He gave me the Best price out of the door. When I buy a car, I m looking for an honest dealer with integrity and care for his customers. Unlike the sale manager at Star Honda in Houston, TX. I went there check out the price for my car. The sale Manager from Star Honda suggested me to buy a car from his salesman, because he is a young handsome guy. I was shock when he said that to me. I told him,"Look doesn't mean anything." I m buying a car not buying his physical appearance. Finally, I decide to buy from Dewayne at Richard Honda, because Dewayne has class, professional, respectful, friendly, and most importantly he is an honest man. Dewayne sale manager name Greg is extremely a nice person. The financial woman is also friendly and very professional. I would highly recommend Richard Honda for everyone. You will walk away with a nice smile and get the car that you want with a reasonable price.
My salesman, Alex, was knowledgeable and kept me informed as I went through the purchase process. Other members of the staff were friendly. It made for a pleasant experience.
Love Honda i wanna compliment Alex , for great people skills , and good customer service . I recommend anyone to Honda ??
I hadn't bought a new car in 10 years, so I was quite nervous. But I researched the car I wanted to buy and starting looking at Honda dealers. When I came upon Richards Honda and inquired I immediately received a phone call from Krystal who quoted me an out the door price the was very competitive. Steve Garic called me the next day to introduce himself and let me know they didn't have the particular vehicle I was looking for but he would find it if I'd just give him a chance...and that he did! The price was awesome and I knew I couldn't walk away. Steve was more like a friend than just a dealer, he was so encouraging through the financing process and although I live out of the area, Steve keep me posted on every aspect of what was going on. When I went to pick up the car Steve greeted me with a handshake and a genuine smile. He introduced me to Jessica Mitchell, finance manager who was awesome, courteous, and she made every thing easy to understand so I wasn't confused with the finance process. I could go on and on, and I'm probably forgetting something but one things for sure Richards Honda has got my business, I definitely got that Warm Fuzzy Feeling. Thank you Steve and Jessica you guys are the best!
The website is great and was the hook for me. I had done some online research and knew more or less what I wanted but had never purchased a car entirely on my own before. So I asked for a woman salesperson and was referred to the perfect match for me--an experienced salesperson who was knowledgeable and patient with my myriad questions. And who reminded me that Richards Honda is one of the oldest if not oldest dealership in Baton Rouge and has a reputation to sustain. Confidence and trust is so important to me. I would highly recommend this dealership and Billie Jean George as a salesperson. It was well worth the decision to travel 2 hours from my hometown to Baton Rouge for the purchase of the car.